Maintenance Management for Food & Beverage
Track CIP equipment service, pasteurizer maintenance, and packaging line upkeep with checklists that include food safety compliance steps.
Where Things Break Down
Compliance checklists exist on paper, not in the system
HACCP and FSMA require documented maintenance records. But if checklists are paper-based, proving compliance during an audit means pulling binders and cross-referencing dates manually.
CIP and sanitation schedules overlap with production
Cleaning-in-place cycles have to happen between production runs, but scheduling them is manual. When a CIP schedule slips, your production restart gets delayed and batch timing falls apart.
Temperature equipment failures trigger food safety events
A missed pasteurizer service can lead to temperature drift, which becomes a food safety event. By the time it is caught, you face product holds, investigations, and disposal costs.
What Sandhed Does Differently
Sandhed's service management module ties every maintenance activity to a physical location on your 3D floor plan. Service plans define checklists, required parts, and trigger intervals. Schedules assign those plans to specific machines and doors with due dates and technician assignments. When an alert fires, it can create a work order with the equipment location, sensor data, and maintenance history already attached. Overdue services show up as floating badges above the affected equipment in the 3D view, and the service dashboard tracks compliance rates, costs, and open work orders across your facility.
Service Plans with Checklists
Define reusable maintenance templates with step-by-step checklists, required parts lists, and time or usage-based triggers. Attach SOPs, safety data sheets, and reference documents directly to plans and checklist items. Assign plans to individual machines or doors, or bulk-apply them across equipment types. Pre-built templates for common scenarios are included out of the box.
Work Order Kanban Board
Reactive work orders flow through a visual pipeline: submitted, triaged, assigned, in progress, completed. Each card shows priority, equipment location, and assignment status. Alerts can automatically create work orders.
3D Floor Plan Badges
Overdue service schedules and open work orders display as floating badges above the affected equipment on your 3D floor plan. Walk through the facility digitally and see exactly which machines need attention.
Compliance Tracking and Cost Breakdown
Track on-time completion rates across your facility. See labor, parts, and external service costs broken down by plan, asset, or month. Know exactly where your maintenance budget goes.
Results You Can Measure
Common Questions
Scheduled maintenance uses service plans with checklists and three trigger types: fixed intervals (every N days), calendar recurrence (weekly, monthly, quarterly), or usage-based thresholds (trigger after X runtime hours). When a plan is due, the assigned technician gets notified and completes a checklist with parts tracking and attached reference documents. Reactive maintenance uses work orders, which can be created manually or automatically when an alert fires. Both types show up on the same dashboard and the same 3D floor plan, so your team sees everything in one place.
Yes. The worker portal is a mobile-optimized web interface. Technicians receive a magic link URL they open on their phone. No app installation or platform login required. They see assigned work orders, start and complete tasks, and submit resolution notes. The portal also shows a 3D preview and floor plan location of the equipment so they know exactly where to go.
The system checks schedules every 5 minutes. When a service passes its due date, a warning alert fires and the equipment shows an overdue badge on the 3D floor plan. If it remains overdue for 7 or more days, it escalates to a critical alert. Email notifications go to subscribed users at both levels.
Every service record and work order tracks three cost categories: labor, parts, and external vendor costs. Technicians log these during completion. The service dashboard aggregates costs and shows breakdowns by plan, asset, or month so you can see exactly where your maintenance spend goes.
Sandhed integrates with common CMMS and EAM systems through REST APIs. When an alert triggers, it can create a work order in your maintenance system with the relevant equipment data and sensor readings attached. You can also run both systems in parallel while transitioning.
Related Solutions
Unplanned Downtime Prevention
Most manufacturers discover downtime after it costs them. Sandhed gives you the visibility to catch equipment issues before they shut down production.
View Solution →Work Order Management
A broken machine gets reported verbally. A work order gets scribbled on paper. No one knows who is handling it or when it will be done. Sandhed gives every work order a location, an owner, and a timeline.
View Solution →Compliance & Audit Trails
Most facilities piece together audit documentation from spreadsheets, paper logs, and disconnected systems. Sandhed records every action, threshold breach, and maintenance event automatically, so your compliance evidence is ready before anyone asks for it.
View Solution →See Your Maintenance Data on a Floor Plan
We will model your actual facility and show you how Sandhed tracks service plans, work orders, and equipment history in 3D. No generic demo.