Your Equipment History Lives in Spreadsheets and Memory
Maintenance teams lose hours tracking down service records, chasing overdue tasks, and figuring out what was done last time. Sandhed puts every work order, service record, and maintenance schedule on your 3D floor plan where you can see it.
Where Things Break Down
When a machine needs attention, the first question is always the same: what happened last time? But the service records are in a binder, the parts list is in an email, and the last technician who worked on it is on a different shift. Scheduled maintenance runs on calendar dates that ignore actual equipment condition. Reactive work orders get called in over radio with no record of what was tried. The result is duplicated effort, missed tasks, and no clear picture of where your maintenance budget actually goes.
Service history is scattered across systems
Maintenance logs live in binders, CMMS exports, emails, and tribal knowledge. When a technician needs the last service date or parts used on a machine, they spend 20-30 minutes tracking it down instead of fixing the problem.
20-30 minutes lost per incident searching for records
Overdue maintenance goes unnoticed
Calendar-based schedules work until someone forgets to update the spreadsheet. Without automatic overdue tracking, tasks slip by days or weeks before anyone notices, turning a simple service into a potential breakdown.
38% of scheduled maintenance tasks completed late in average facilities
Reactive and scheduled work are disconnected
Emergency repairs happen on one channel (radio calls, sticky notes) while scheduled maintenance runs on another (spreadsheets, calendar reminders). Nobody sees the full picture, so the same equipment gets neglected or double-serviced.
No single view of all maintenance activity per asset
What Sandhed Does Differently
Sandhed's service management module ties every maintenance activity to a physical location on your 3D floor plan. Service plans define checklists, required parts, and trigger intervals. Schedules assign those plans to specific machines and doors with due dates and technician assignments. When an alert fires, it can create a work order with the equipment location, sensor data, and maintenance history already attached. Overdue services show up as floating badges above the affected equipment in the 3D view, and the service dashboard tracks compliance rates, costs, and open work orders across your facility.
Service Plans with Checklists
Define reusable maintenance templates with step-by-step checklists, required parts lists, and time or usage-based triggers. Attach SOPs, safety data sheets, and reference documents directly to plans and checklist items. Assign plans to individual machines or doors, or bulk-apply them across equipment types. Pre-built templates for common scenarios are included out of the box.
Work Order Kanban Board
Reactive work orders flow through a visual pipeline: submitted, triaged, assigned, in progress, completed. Each card shows priority, equipment location, and assignment status. Alerts can automatically create work orders.
3D Floor Plan Badges
Overdue service schedules and open work orders display as floating badges above the affected equipment on your 3D floor plan. Walk through the facility digitally and see exactly which machines need attention.
Compliance Tracking and Cost Breakdown
Track on-time completion rates across your facility. See labor, parts, and external service costs broken down by plan, asset, or month. Know exactly where your maintenance budget goes.
How Exposed Is Your Facility?
Maintenance Management Assessment
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Built for Your Industry
Maintenance Management for Manufacturing
Track service plans, work orders, and maintenance history for CNC machines, presses, and assembly stations directly on your 3D production floor.
Manufacturing →Maintenance Management for Food & Beverage
Track CIP equipment service, pasteurizer maintenance, and packaging line upkeep with checklists that include food safety compliance steps.
Food & Beverage →Maintenance Management for Automotive
Coordinate assembly line maintenance across stations with work orders linked to takt time data. Track service history for welding robots, conveyors, and quality gate equipment.
Automotive →Maintenance Management for Pharmaceutical
Track GMP-compliant maintenance with digital checklists, audit trails, and document attachments for cleanroom equipment, HVAC systems, and process machinery.
Pharmaceutical →Results You Can Measure
Common Questions
Scheduled maintenance uses service plans with checklists and three trigger types: fixed intervals (every N days), calendar recurrence (weekly, monthly, quarterly), or usage-based thresholds (trigger after X runtime hours). When a plan is due, the assigned technician gets notified and completes a checklist with parts tracking and attached reference documents. Reactive maintenance uses work orders, which can be created manually or automatically when an alert fires. Both types show up on the same dashboard and the same 3D floor plan, so your team sees everything in one place.
Yes. The worker portal is a mobile-optimized web interface. Technicians receive a magic link URL they open on their phone. No app installation or platform login required. They see assigned work orders, start and complete tasks, and submit resolution notes. The portal also shows a 3D preview and floor plan location of the equipment so they know exactly where to go.
The system checks schedules every 5 minutes. When a service passes its due date, a warning alert fires and the equipment shows an overdue badge on the 3D floor plan. If it remains overdue for 7 or more days, it escalates to a critical alert. Email notifications go to subscribed users at both levels.
Every service record and work order tracks three cost categories: labor, parts, and external vendor costs. Technicians log these during completion. The service dashboard aggregates costs and shows breakdowns by plan, asset, or month so you can see exactly where your maintenance spend goes.
Sandhed integrates with common CMMS and EAM systems through REST APIs. When an alert triggers, it can create a work order in your maintenance system with the relevant equipment data and sensor readings attached. You can also run both systems in parallel while transitioning.
Related Solutions
Unplanned Downtime Prevention
Most manufacturers discover downtime after it costs them. Sandhed gives you the visibility to catch equipment issues before they shut down production.
View Solution →Work Order Management
A broken machine gets reported verbally. A work order gets scribbled on paper. No one knows who is handling it or when it will be done. Sandhed gives every work order a location, an owner, and a timeline.
View Solution →Compliance & Audit Trails
Most facilities piece together audit documentation from spreadsheets, paper logs, and disconnected systems. Sandhed records every action, threshold breach, and maintenance event automatically, so your compliance evidence is ready before anyone asks for it.
View Solution →See Your Maintenance Data on a Floor Plan
We will model your actual facility and show you how Sandhed tracks service plans, work orders, and equipment history in 3D. No generic demo.