Work Order Management

Work Order Management for Manufacturing

Track corrective and preventive work orders tied to production equipment on your 3D floor plan. Build complete maintenance histories for CNC machines, presses, and assembly stations.

The Problem

Where Things Break Down

Machine breakdowns are reported by shouting across the floor

An operator notices a problem and radios the supervisor. The supervisor writes a note. Half the time, the note gets lost before maintenance sees it. Critical details about what the machine was doing when it failed never make it to the technician.

Technicians cover large production floors without location help

A work order says 'CNC-14 needs attention' but does not show where CNC-14 sits relative to the technician's current position. In a facility with hundreds of machines, finding it takes time.

Repeat failures get repeat diagnoses

The same press keeps tripping a thermal shutdown. Each time, a different technician starts the diagnosis from scratch because there is no accessible history of what was tried before.

Our Approach

What Sandhed Does Differently

Sandhed work orders are tied to physical assets and locations on your 3D floor plan from the moment they are created. When an alert fires on a machine, it can automatically generate a work order with the equipment data attached. The assigned technician sees the machine highlighted on the floor plan with a floating badge, plus a mobile worker portal for updating progress from the floor. Every completed work order becomes part of the asset's maintenance history with full cost tracking, root cause documentation, and resolution records.

Location-Aware Work Orders

Every work order is linked to an asset or door on your 3D floor plan. The affected equipment shows a floating badge in the live view. Technicians see exactly where to go without asking.

Alert-Triggered Work Order Creation

When sensor readings cross your thresholds, Sandhed can automatically create a work order with the relevant equipment data, sensor readings, and alert context already attached. No manual transcription needed.

Mobile Worker Portal

Technicians access assigned work orders through a mobile web portal. They see the asset's 3D preview and floor plan location, start work with one tap, and document the resolution from their phone. No app install required.

Full Maintenance History & Cost Tracking

Every completed work order records the resolution, root cause, labor cost, parts cost, and external costs. This history lives on the asset, so the next technician sees what was done before, what parts were used, and what it cost.

Expected Outcomes

Results You Can Measure

0%

Faster work order completion

Reduction in average time from report to resolution

0%

Work order capture rate

Percentage of issues captured vs. verbal-only reporting

0%

Less time locating equipment

Reduction in time finding the right asset on the floor

0 hrs

Setup time

From floor plan to live work order tracking

Based on platform capabilities and industry benchmarks. Results vary by facility.

FAQ

Common Questions

Every work order is linked to a specific asset or door that has a position on your floor plan. When a work order is open, a floating badge appears above that equipment in the 3D live view. Technicians can tap the badge to see the work order details, or open the work order and see the asset location on the floor plan.

Related Solutions

Maintenance Management

Maintenance teams lose hours tracking down service records, chasing overdue tasks, and figuring out what was done last time. Sandhed puts every work order, service record, and maintenance schedule on your 3D floor plan where you can see it.

View Solution

Compliance & Audit Trails

Most facilities piece together audit documentation from spreadsheets, paper logs, and disconnected systems. Sandhed records every action, threshold breach, and maintenance event automatically, so your compliance evidence is ready before anyone asks for it.

View Solution

See Work Orders on Your Floor Plan

We will model your actual floor plan and show you how Sandhed tracks work orders on your specific equipment. No generic demo.