Work Order Management for Pharmaceutical
Manage GxP-relevant work orders with full traceability. Every repair on critical equipment is documented with timestamps, performer identity, root cause analysis, and cost tracking.
Where Things Break Down
Work orders on GxP equipment lack complete audit trails
Regulatory inspections require you to show who did what, when, and why on every piece of qualified equipment. Incomplete work order records turn a routine inspection into a finding.
Deviation investigations cannot link to maintenance history
When a batch deviation occurs, investigators need to check if the equipment was recently maintained or modified. If maintenance records are in a separate system, cross-referencing takes days.
Critical equipment repairs are undocumented or delayed
In cleanroom environments, maintenance procedures are complex. Without a structured work order system, steps get skipped, documentation is incomplete, and repeat issues go unrecognized.
What Sandhed Does Differently
Sandhed work orders are tied to physical assets and locations on your 3D floor plan from the moment they are created. When an alert fires on a machine, it can automatically generate a work order with the equipment data attached. The assigned technician sees the machine highlighted on the floor plan with a floating badge, plus a mobile worker portal for updating progress from the floor. Every completed work order becomes part of the asset's maintenance history with full cost tracking, root cause documentation, and resolution records.
Location-Aware Work Orders
Every work order is linked to an asset or door on your 3D floor plan. The affected equipment shows a floating badge in the live view. Technicians see exactly where to go without asking.
Alert-Triggered Work Order Creation
When sensor readings cross your thresholds, Sandhed can automatically create a work order with the relevant equipment data, sensor readings, and alert context already attached. No manual transcription needed.
Mobile Worker Portal
Technicians access assigned work orders through a mobile web portal. They see the asset's 3D preview and floor plan location, start work with one tap, and document the resolution from their phone. No app install required.
Full Maintenance History & Cost Tracking
Every completed work order records the resolution, root cause, labor cost, parts cost, and external costs. This history lives on the asset, so the next technician sees what was done before, what parts were used, and what it cost.
Results You Can Measure
Common Questions
Every work order is linked to a specific asset or door that has a position on your floor plan. When a work order is open, a floating badge appears above that equipment in the 3D live view. Technicians can tap the badge to see the work order details, or open the work order and see the asset location on the floor plan.
Yes. When a sensor reading crosses a threshold and triggers an alert, Sandhed can create a work order automatically. The work order includes the alert context, sensor readings, equipment data, and location. You can also create work orders manually for issues found during inspections or reported by operators.
Through the mobile worker portal. Technicians receive a link (via email, SMS, or QR code) that opens a mobile web interface showing their assigned work orders. Each work order includes a 3D preview of the asset and its position on the floor plan. They can start work, document the resolution, and mark it complete from their phone. No app installation needed.
Every completed work order stores the resolution description, root cause analysis, outcome (resolved, workaround, deferred, or cannot reproduce), labor cost, parts cost, external vendor costs, and the specific parts used. This full history is accessible from the asset detail view, so anyone working on that equipment can see everything that has been done before.
Sandhed adds location context that traditional CMMS tools lack. Work orders are pinned to physical locations on your floor plan, with 3D badges and floor plan navigation for technicians. The alert integration creates work orders automatically from sensor data. Sandhed also integrates with existing CMMS and EAM systems through REST APIs, so you can use both together.
Related Solutions
Maintenance Management
Maintenance teams lose hours tracking down service records, chasing overdue tasks, and figuring out what was done last time. Sandhed puts every work order, service record, and maintenance schedule on your 3D floor plan where you can see it.
View Solution →Compliance & Audit Trails
Most facilities piece together audit documentation from spreadsheets, paper logs, and disconnected systems. Sandhed records every action, threshold breach, and maintenance event automatically, so your compliance evidence is ready before anyone asks for it.
View Solution →See Work Orders on Your Floor Plan
We will model your actual floor plan and show you how Sandhed tracks work orders on your specific equipment. No generic demo.