Maintenance Management

Maintenance Management for Manufacturing

Track service plans, work orders, and maintenance history for CNC machines, presses, and assembly stations directly on your 3D production floor.

The Problem

Where Things Break Down

Spindle lubrication and calibration schedules are calendar-guesses

CNC machines need service based on runtime hours and actual wear, not the calendar. But without usage-based triggers, you either service too early (wasting money) or too late (risking failure).

Shift handoffs drop maintenance context

The outgoing shift spotted a temperature anomaly on Press 4, but the incoming shift does not know. The note got lost between a radio call and a shift change, and the press fails the next morning.

No clear picture of maintenance spend per machine

You know total maintenance costs, but you cannot tell which machines consume the most labor, parts, and outside contractor time. Without per-asset cost tracking, budget decisions are guesswork.

Our Approach

What Sandhed Does Differently

Sandhed's service management module ties every maintenance activity to a physical location on your 3D floor plan. Service plans define checklists, required parts, and trigger intervals. Schedules assign those plans to specific machines and doors with due dates and technician assignments. When an alert fires, it can create a work order with the equipment location, sensor data, and maintenance history already attached. Overdue services show up as floating badges above the affected equipment in the 3D view, and the service dashboard tracks compliance rates, costs, and open work orders across your facility.

Service Plans with Checklists

Define reusable maintenance templates with step-by-step checklists, required parts lists, and time or usage-based triggers. Attach SOPs, safety data sheets, and reference documents directly to plans and checklist items. Assign plans to individual machines or doors, or bulk-apply them across equipment types. Pre-built templates for common scenarios are included out of the box.

Work Order Kanban Board

Reactive work orders flow through a visual pipeline: submitted, triaged, assigned, in progress, completed. Each card shows priority, equipment location, and assignment status. Alerts can automatically create work orders.

3D Floor Plan Badges

Overdue service schedules and open work orders display as floating badges above the affected equipment on your 3D floor plan. Walk through the facility digitally and see exactly which machines need attention.

Compliance Tracking and Cost Breakdown

Track on-time completion rates across your facility. See labor, parts, and external service costs broken down by plan, asset, or month. Know exactly where your maintenance budget goes.

Expected Outcomes

Results You Can Measure

35%Faster task completionReduction in average maintenance task time
92%On-time completion rateScheduled maintenance completed before due date
50%Less time finding recordsReduction in time spent locating service history
4 hrsSetup timeFrom floor plan to active maintenance tracking
Based on platform capabilities and industry benchmarks. Results vary by facility.
FAQ

Common Questions

Scheduled maintenance uses service plans with checklists and three trigger types: fixed intervals (every N days), calendar recurrence (weekly, monthly, quarterly), or usage-based thresholds (trigger after X runtime hours). When a plan is due, the assigned technician gets notified and completes a checklist with parts tracking and attached reference documents. Reactive maintenance uses work orders, which can be created manually or automatically when an alert fires. Both types show up on the same dashboard and the same 3D floor plan, so your team sees everything in one place.

Yes. The worker portal is a mobile-optimized web interface. Technicians receive a magic link URL they open on their phone. No app installation or platform login required. They see assigned work orders, start and complete tasks, and submit resolution notes. The portal also shows a 3D preview and floor plan location of the equipment so they know exactly where to go.

The system checks schedules every 5 minutes. When a service passes its due date, a warning alert fires and the equipment shows an overdue badge on the 3D floor plan. If it remains overdue for 7 or more days, it escalates to a critical alert. Email notifications go to subscribed users at both levels.

Every service record and work order tracks three cost categories: labor, parts, and external vendor costs. Technicians log these during completion. The service dashboard aggregates costs and shows breakdowns by plan, asset, or month so you can see exactly where your maintenance spend goes.

Sandhed integrates with common CMMS and EAM systems through REST APIs. When an alert triggers, it can create a work order in your maintenance system with the relevant equipment data and sensor readings attached. You can also run both systems in parallel while transitioning.

See Your Maintenance Data on a Floor Plan

We will model your actual facility and show you how Sandhed tracks service plans, work orders, and equipment history in 3D. No generic demo.